2 Porter/Drivers wanted – Apply Now


2 Porter/Drivers wanted – Apply Now.

GRADE: B3

1 ACCOUNTABILITY

The Porter/Driver is accountable to the Guest Experience Team Leader – Bluewater Bay Sunrise Hotel; a division of the Coega Development Corporation (CDC). The Porter/Driver is responsible for welcoming and transporting the guests visiting the Blue Water Bay Sunrise Hotel and staff members.

2 MANDATE

The Porter/Driver is mandated by the Board of Directors of Coega Development Corporation to take responsibility for ensuring the overall positive guest experience under the direction of the Guest Experience Team Leader and ultimately the General Manager – Bluewater Bay Sunrise Hotel.

________________________________________________________
3 RESPONSIBILITIES AND OBLIGATIONS

Reporting to the Guest Experience Team Leader, this position’s primary responsibility is to ensure all guests have a satisfactory experience while staying at the Sunrise Blue Water Bay Hotel.
In pursuance of this primary objective, the Porter/Driver is required to:
Create a warm and welcoming atmosphere for all guests and patrons

Check in guests and do rooming

Assist guests with luggage to and from rooms

Be able to showcase hotel to guests

Assist with guest queries and make necessary arrangements for guests, including but not limited to transport, restaurant and other bookings

Make recommendations to guests for leisure activities

Promote specials and promotions to guests

Promote loyalty amongst a broad range of guests

Upsell rooms and other hotel services and products

Transport guests and staff when required

Run errands for the Hotel as authorized by Management

Ensure hotel vehicle/s is always in a clean condition

Complete trip log sheet hotel vehicle usage

Ensure hotel vehicle is serviced in accordance with service book

Obeys the laws of South Africa when driving hotel vehicle at all times

Assist with other tasks within the hotel when required
________________________________________________________
4 COMPETENCIES

Display a high degree of professionalism and integrity

Self-motivated and proactive

Empathetic

Well organized

Enthusiasm and willingness to learn

Great attention to detail and creativity

Able to exercise discretion

Good memory and neatly dressed at all times

Good command of the English language

Good communication skills both verbal and written

Hospitable and friendly demeanor

Good sales person

5 REQUIREMENTS

Matric or equivalent is essential;
Minimum of 3 (three years) in similar role or Receptionist role from a 3,4, & 5-star hotel;
Valid Code 10 Driver’s License and PDP – kept up to date at all times;
Knowledge of Property Management Systems advantageous;
Able to work shifts including nights, weekends and public holidays;
Fully computer literate.
6 PERFORMANCE INDICATORS

Performance is monitored regularly by reference to Key Performance Indicators and Balanced Scorecard.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within one month of submitting your application, please consider it unsuccessful.
All applications must be forwarded to [email protected]
Coega Developme

Apply Now

Source: Indeed

The post 2 Porter/Drivers wanted – Apply Now appeared first on Jobs365.co.za.