Route Controller Wanted – Apply Now.
A vacancy exist for a Route Controller at our Polokwane operation. This position will report to the Distribution Manager. PURPOSE OF THE POSITION The successful incumbent will be responsible for ensuring that an efficient customer service is maintained in order to increase sales volumes and improve market share within the trade
Duties & Responsibilities
• Managing logistics systems daily. • Ensure that daily de-briefs are done per driver per route. • Supervised distribution KPI’S and do the relevant investigations daily. • Ensure that Route Rides be done once a quarter and analyze the findings. • Co-coordinating and ensure 100% attendance for Salesman-Driver and Van Assistant training. • Investigate and compile action plans to counter poor KPI performance • Handling customer complaints and queries • Building and maintaining sound relationships with key stakeholders in the Industry • Ensure sound administrative practices prevail
• Grade 12. • Preference will be given to candidates who have a recognized Supply Chain/Logistics Qualification. • Minimum of 2-3 years’ Logistics experience preferably within the FMCG environment. • Code 10 drivers licence. • Ability to work independently. • Handle customer queries professionally • Computer literate with skills in Excel and Word • Strong leadership skills • Computer literate • Organized and systems orientated • Ability to work under pressure • Must be a self-starter and have the ability to use own initiative • Must be able to communicate with people on all levels.